Member for Kiama Gareth Ward is inviting residents across the Illawarra and South
Coast to take part in a new survey to share their thoughts on the ongoing issues with
delays, cancellations, and service disruptions on the South Coast Rail Line.
Mr Ward is launching the survey to collect real, direct feedback from local commuters,
with the goal of highlighting the specific challenges faced by residents and ensuring
that the community’s concerns are heard at the highest levels of government.
“We’ve heard from countless local residents who are frustrated by constant delays,
cancellations, and the lack of action on much-needed upgrades to the South Coast
Rail Line,” Mr Ward said.
“I want to hear directly from you about the impact this is having on your daily lives.”
The survey will allow commuters to indicate their level of satisfaction with the South
Coast Rail Line, with the aim of gathering responses to advocate for much needed
improvements and upgrades.
“Local commuters deserve better, and it’s time to give them a platform to share their
experiences,” Mr Ward continued.
“This is about gathering the facts from the people who know the issues best – the
passengers who rely on the South Coast Rail Line to get to work, school, and other
important destinations.”
“This is an opportunity for locals to speak up and tell the government exactly what they
think about the current state of the South Coast Rail Line,” Mr Ward said.
“With new intercity carriages sitting idle at Waterfall Station and the South Coast Line
falling behind other regions in service improvements, it’s clear that the current
government needs to hear from us.”
“I’m committed to fighting for a better rail service, and this survey will be a critical part
of that effort,” Mr Ward concluded.